From customized solutions to industry standards:
WE'RE LISTENING
GRAS CUSTOMIZATION PLEDGE
- Every customer has a right to be heard
- We'll treat your customized solution like a future industry standard
- Your idea is the right size to be important to us
- All customized products and solutions include service and support
- Your customized product comes with a warranty
- Your customization challenge is our commitment
- Every customization process is an opportunity for innovation
- Every customer has the right to be involved in the development process
- Your insights and our expertise are the basis for co-creation
- Your customized solution should come at a fair price
#1: Every customer has a right to be heard
GRAS Sound and Vibration was founded in 1994 by Danish acoustics pioneer Gunnar Rasmussen. From the very first project we undertook, his guiding philosophy has defined our company DNA: To always listen to our customers in order to develop and deliver customized microphones and solutions that solve their measurement needs.
#2 WE'LL TREAT YOUR CUSTOMIZED SOLUTION LIKE A FUTURE INDUSTRY STANDARD
GRAS 147AX: An elegant solution to a sticky issue
New challenges arise as vehicle occupants experience quieter engines and motors, more sophisticated dampening, and interact more and more with the vehicle through voiced commands and responses. The unique combination of small size and extremely low noise floor, extends measurement accuracy, particularly in the high-frequency range.
For more information on GRAS 147AX, please download our free whitepaper here.
GRAS 147AX WHITEPAPER
Listening to our customers is at the core of who we are.
#3: Your idea is the right size to be important to us
At GRAS Sound and Vibration, we believe that every customer and project deserve our utmost attention, regardless of their size. We are always eager to initiate a dialogue and explore the possibilities. We take every request seriously and strive to provide an initial response or to seek further clarification within a week. Please reach out to GRAS Sound and Vibration or one of our representatives, providing us with as much information as possible about your project, proposed budget, and delivery dates, and we will take it from there
#4: Customized products and solutions should include service and support
No matter if you’re buying bespoke or off-the-shelf microphones and solutions, or whether you’re a long-time customer or making a one-off purchase, one thing is certain: Friendly, reliable, and efficient post-purchase service and support is part of what you’ve bought. Our dedicated service and support teams are based in Denmark, the U.K., and the U.S., to cover as many time-zones as possible.
#5: Your customized product comes with a warranty
All our microphones, customized or off-the-shelf, come with a warranty. Using Highly Accelerated Lifetime Tests (HALTs) we ensure that our microphones perform optimally in real-life situations and retain the long-term stability that is crucial for trustworthy measurement results. And it works. Here’s an example: Over a decade, we have delivered more than 5000 microphones to one particular customer – and we’ve only had two of them returned.
#6: YOUR CUSTOMIZATION CHALLENGE IS OUR COMMITMENT
GRAS UTP microphones: High precision, low profile
Measuring the sounds of the airflow and turbulence around an aircraft as it moves through the air (or gets tested in a wind tunnel) has always been a challenge. Unless your test microphones are flush against the surface of the aircraft, all they'll pick up is the noise generated by themselves. Only very small, thin, and aerodynamically correctly shaped sensors can do the job. That's why our close collaborators at Airbus gave us a very specific challenge: To develop a test microphone no thicker than 1mm. So, we did. The solution was the UTP family of Ultra-Thin Precision microphones. The UTP microphones combine the high precision and reliability of GRAS measurement microphones with the need for extremely low-profiled (less than 1 mm) microphones with minimum turbulence influence. Challenge accepted. Challenge met!
For more information on UTP microphones, please download our free whitepaper here.
UTP microphone whitepaper
We are uniquely equipped and willing to help solve our customers’ measurement needs and provide solutions for tomorrow.
#7: EVERY CUSTOMIZATION PROCESS IS AN OPPORTUNITY FOR INNOVATION
GRAS 147EB CCP: Developed for 10,000 miles of rough treatment
The wheelhouse of a car is extremely hostile to regular test microphones. Think rain, salt, snow, and ice, then multiply by 10.000 miles of test drives. The result is lots of stops for replacing broken microphones and recalibrating your test setup. That's why we developed the GRAS 147EB in collaboration with our friends at Volkswagen. The 147EB CCP X-Rugged Microphone Set is an extremely robust microphone specially designed and optimized for on-road brake noise testing – in all weather conditions. Waterproof, oil and dust-resistant, and temperature stable, all you need do is replace or clean its grid and windshield once in a while.
For more information on GRAS 147EB, please download our product information here.
GRAS 147EB product info
#8: Every customer has the right to be involved in the development process
Customer-centric development permeates every facet of our organization, from initial discussions to ongoing support. We foster an environment that encourages open dialogue, collaboration, and continuous improvement. We are here to partner with you, combining our expertise with your insights to co-create innovative measurement solutions that surpass expectations. At GRAS, we understand that every customer has unique measurement needs. That's why we prioritize active listening, aiming to truly comprehend your requirements, challenges, and goals. We believe that by listening attentively to our customers, we can unlock insights that lead to tailored solutions, unmatched performance, and meaningful results.
All our microphones are made in Denmark from stainless steel and come with a warranty.
#9: YOUR INSIGHTS AND OUR EXPERTISE ARE THE BASIS FOR CO-CREATION
GRAS 146AE: A lab quality microphone designed for the real world
The ruggedized GRAS 146AE ½” free-field microphone was developed as a direct response to insights and suggestions from close collaborators in the automotive industry. Their main challenge? All the mics they used were developed for lab use. But acoustic testing of cars takes place in less pristine and controlled environments – meaning their mics would get dropped and break or get clogged by oil and dust. On top of that, most mics on the market were developed for one specific scenario, e.g., indoors, outdoors, high or low temperatures. This meant that acoustic engineers had to switch mics again and again. Addressing these, and many more, issues one by one, resulted in the ruggedized GRAS 146AE. Tough enough to survive and perform in the majority of all NVH acoustic applications.
For more information on GRAS 146AE, please download our case study here.
GRAS 146AE case study
#10: Your customized solution should come at a fair price
Buying bespoke microphones and audio test solutions, you shouldn’t have to break the bank. At least, that’s our ambition. We always strive to come up with a business plan and a price quote that’s fair and sustainable – both to us, and to our customers. We believe a mutually beneficial collaboration is more valuable over time than a one-off windfall.
