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GRAS Sound & Vibration
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GRAS worldwide
Warranty and Warranty for Repair Service
All microphones provided by GRAS are constructed with a stainless steel protection grid and housing as well as a special stainless alloy diaphragm for unmatched durability and longevity.
All our high-precision (class 1) measurement microphones are delivered with a 5-year warranty against defective materials and workmanship. When you purchase a GRAS microphone you, therefore, not only purchase the market’s most durable measurement microphone, you also make an investment for the future.
Warranty
As a general rule, however, we only provide warranty against defective materials and workmanship caused in connection with manufacturing the product. Therefore, products not covered by the warranty are products for which the damage is the result of negligent use, incorrect power supply or incorrect connection to the equipment.
The 5-year warranty applies to special microphones and microphone sets like flush-mount microphone sets, probe microphones and sound intensity probes.
Likewise, outdoor and environmental microphones, ground array kits and hemisphere kits as well as preamplifiers are covered by a 5-year warranty. For the outdoor microphones 41AM and 41CN, the 5-year warranty is, however, conditioned upon one yearly service. Otherwise, the warranty is 2 years. The 5-year warranty also applies to couplers, ear simulators as well as accessories.
All low-noise microphones are delivered with a 3-year warranty.
Array and QC microphones are covered by a 2-year warranty. This is also valid for KEMAR, acoustic test fixtures, calibration equipment as well as power modules.
Cables and windscreens are covered by a 6-month warranty. For cables integrated in products such as preamplifiers, microphone sets, intensity probes and ear simulators, the 6-month warranty is also valid.
Please see the full list of warranties in the below table or download it here.
GRAS WARRANTY LIST 2023 | ||
TYPE | SERIES # | GRAS 2023 |
Microphone Capsules | ||
All Capsules | 40xx | 5 years |
Array Microphones | ||
40Px | 2 years | |
Probe Microphones | ||
40Sx | 5 years | |
Low-Noise Microphones | ||
All Low Noise | 40Hx, 47Hx | 3 years |
Outdoor Microphones | ||
41AM**) | 5 years | |
41CN**) | 5 years | |
Environmental Microphones | ||
41AC-x | 5 years | |
Preamplifiers*) | ||
26xx | 5 years | |
Microphone Sets*) | ||
- Surface Microphones | 46xx, 40Lx, 47Ax, 47Bx, | 5 years |
Power Modules and Actuator Amplifiers | ||
| 12xx, 14xx | 2 years |
Sound Intensity Probes*) | ||
- LEMO Probes | 50Ax, 50Vx, 50Gx, 60Lx | 5 years |
Ear Simulators*) | ||
Simulators | 43xx | 5 years |
Couplers | RA0xxx | 5 years |
Mouth Simulators | ||
44Ax | 2 years | |
KEMAR and Test Fixtures | ||
Note xx: Built-in microphones and couplers/simulators, see relevant types | 45xx | 2 years |
Calibration Equipment | ||
- Pistophones | 42xx, 51Ax, 90Ax, 90Cx | 2 years |
Accessories | ||
| Adaptors, cables, etc | All | 2 years |
Consumers | ||
Batteries | 6 months | |
Cables | 6 months | |
Windscreens | 6 months | |
Repairs | ||
All | 6 months | |
*) Warranty does not include cables | ||
**) The warranty is 5 years, if one yearly service is maintained. Otherwise, the warranty is 2 years. | ||
Warranty for Repair Service
In the warranty period, GRAS offers warranty repair. A warranty repair will consist of the same parameters as mentioned under the paragraph Repair Service.
The GRAS warranty for repair is six months. This only covers the part being repaired. The general warranty period is not extended accordingly.
